Question 1

How do I get started with LightningApply?

Accepted Answer

Create an account, build your profile (experience, skills, education), then paste any job posting. From the job detail page, generate a tailored resume or cover letter — your plan includes a monthly allowance of documents.

Question 2

Is my data private and secure?

Accepted Answer

Yes. Your profile, job postings, and generated documents are stored securely and are never shared with third parties or used to train AI models. See our Privacy Policy for full details.

Question 3

Can I edit the generated resume and cover letter?

Accepted Answer

Yes. All generated documents can be edited freely using the built-in editor. Make as many changes as you need and recompile to PDF — all from the job detail page.

Question 4

How long are my generated files retained?

Accepted Answer

While you're an active subscriber, your files are kept for as long as your membership lasts — they're never removed for age. Outside of an active membership (a free trial, or after a membership ends), files are automatically removed from our servers 6 months after their last update. Editing a file resets the retention window. We recommend downloading any documents you wish to keep to your local device promptly — your job search materials are too important to leave to chance.

Question 5

What if the generation fails or produces an error?

Accepted Answer

Failed documents will never count against your monthly limit. If the issue persists, please email us at support@lightningapply.com with a brief description of the problem.

Question 6

How do I manage my membership or account?

Accepted Answer

Account management is available in Account Settings. You can view your document usage, manage your membership, and update your account details. For billing issues, contact support@lightningapply.com.

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